Do You Know You Pay A Manager $120,000 A Year?
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It's true. In January of 2025, when the current HOA board switched managers, they contracted with Cornerstone Management at a rate of $4,200 a month.
Just 1 year later, that rate has risen 230% in 12 short months to $10,000 per month. Not including the various other fees they charge all the time.
Cornerstone never bothered to disclose to the HOA that they were in the process of selling their company to a much larger entity, Inframark.
And what does Inframark do 98% of the time. They help municipalities manage their water infrastructure. Community management is almost an afterthought to them. So it should come as little surprise that they seem to value metrics of cost and pass them on to HOA communities that are under increasing pressure from all fronts.
It's true. Find their website www.inframark.com.
As Owners, Sara and I suggest you ask the following questions:
1. Am I getting two times the level of service from the current management company, now that they charge twice as much?
2. Am I twice as informed about what happens in my community?
3. Was this rate increase worth the added monthly assessment fees I pay?
4. Are there any checks on how much this company can charge?
We agree that Tri-City had fallen down in their duties in 2024--it was time for them to go. Honestly, we weren't on the board and most of the work was done in secret.
There are dozens of better options than Inframark and their outrageous fees. When Bill Hoeman called the director of community management at a locally owned company in Phoenix and asked if this amount was common, the response included the term "insane."
Better Decisions Come From A
Combination of Experience and New Faces
Sara and Bill are that combination